Shipping Policy
Free UK shipping on orders over £50.
We aim to deliver your order as quickly as possible.
- UK Standard Delivery Aim: 1-2 working days
- Europe Delivery Aim: 3-5 working days
- International Delivery Aim: 5-7 working days
Yes! We are happy to deliver your order internationally – please note that additional rates will apply.
Returns & Exchanges
Our return policy can be found here.
Once your return parcel arrives to our warehouse, i t will take up to 5-7 business days for our team to process your return order. Once processed, we will send you a confirmation notice on the return.
Please contact us if you wish to cancel your order.
If the package has already been shipped, we will have the courier return the package back to us. Once we have received the package, we will be able to process the cancellation.
Payment Methods
Customers can make purchase via debit or credit card payments.
We also accept PayPal. If you have a PayPal account, simply log into your PayPal account after clicking on the PayPal link.
For further questions on your payments, you can reach out to us via:
Email: payments@esterah.com – 9AM-5PM BST, Monday-Friday
United Kingdom
There are no additional charges upon delivery.
International
Taxes are applied at check-out according to to your country’s shipping address. There may be duties and taxes incurred on your shipment that you will be responsible for. We do not have control over these fees as it varies by country. Please contact your local customs office for more information.
Contact Us
Have more questions? Fill out this form and we will get back to you as soon as possible.